Easy, fast and lifting money right out of your pocket. The battle to own your
digital dollars has been heating up as major technology companies, retailers and
payment networks ramp up their mobile payment offerings.
Last month, both
Google and Starbucks
made announcements aimed at growing their programs. Google Wallet
is now cloud-based and can be used with multiple credit and debit cards.
Starbucks has partnered with Square to create a better
way to pay directly from a smartphone.
But the rise in mobile payments
may not be so good for the budgetary health of consumers, who could find
themselves spending more as a result, academic research suggests.
"With credit cards, people don’t
remember how much they have spent and they increase [their spending]," said Min
Zhao, an associate marketing professor at the Rotman School of Management at the
University of Toronto. "That should apply to mobile payments."
There is not much academic
research on mobile payments and consumer behavior, since the technology is still
only a few years old. Prior research on cash, checks and credit cards, though,
has shown that people using credit cards are more likely to make more
discretionary purchases because it's easier to ignore the impact on a personal
budget.
And there are other, less obvious
costs associated with mobile payments that add to your bottom line. The cost of
a smartphone, data plan and fees, for example, all increase the cost of commerce
for consumers.
Yet a cashless future is on the
horizon. Within the next five years, less than a quarter of of point-of-sale
purchases will be made with paper money, according to a recent study from
Javelin Strategy
& Research.
But there may well be a happy
medium in the form of instant account balance feedback.
Zhao said mobile and electronic
payment systems have the opportunity to help consumers' spending habit as much
as they hurt it by using instant text messages or other alerts to check their
account balance.
These alerts could help consumers
make a more immediate connection between their spending and their available
funds, ultimately leading them to make wiser budgeting choices. Many prepaid
card programs and online budget management tools already offer the service.
The other part of the equation:
Consumers are changing their own expectations. As one Square user told HuffPost
Money earlier this year, paying a small transaction fee was worth the
convenience of the mobile payment system.
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